Privacy

Data Protection Declaration
The protection of your personal data is particularly important to us. Therefore, we process your data exclusively within the legal provisions set out by (GDPR, Telecommunications Act (Telekommunikationsgesetz, TKG) 2003). In this data protection section you can find information about the most important aspects of data processing within the framework of our website.

Contact with us
If you contact us via the form on our website or via e-mail, the data provided by you will be stored for six months for the purpose of processing the request and in the event of follow-up questions. This data will not be divulged to a third party without your consent.

Data Storage
We point out that for the purpose of simpler purchasing process and for subsequent contract processing by the web shop operator in the context of cookies, the IP data of the connection owner are stored.

In addition, the following data is also stored with us for the purpose of the contract: name, address and e-mail. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of bank, PayPal or credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the transport company / shipping company commissioned by us to deliver the goods and to our tax consultant for fulfillment our tax obligations.

After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).

The data name, address, e-mail, purchased goods and date of purchase are also stored until the end of product liability (10 years). Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.

Cookies
Our website uses cookies. These are text files which are stored on your end device in contact with the browser. They do not cause any damage. We also use cookies to make our range of products user-friendly. Some cookies will remain stored on your end device until you delete them. They enable us to recognize your browser during your next visit. If you do not want this to happen, you can set your browser so that it notifies you when cookies are sent to it and that you accept this only on a case-by-case basis. If cookies are deactivated, the functionality of our website may be limited.

Web Analysis
Our website uses functions of the web analysis service Google Analytics (google-analytics.com) created by Google Inc. (USA). For this, we use cookies which enable an analysis of the use of the website by our users. The information created is thereby transferred to the server of the provider and stored there. You can prevent this from happening by setting your browser so that no cookies are stored. We have concluded a corresponding agreement with the provider for processing order data. Your IP address will be collected, but it will be immediately anonymized (e.g. by deleting the last 8 bits). Thus, only a rough localisation is possible. The relationship to the web analysis provider is based on an adequacy decision of the European Commission (Privacy Shield). The data procession is done in accordance with the statutory provisions set out in sec. 96 par. 3 of the Telecommunications Act (TKG) as well as in art. 6 par. 1 lit. a (consent) and/or f (legitimate interest) of the GDPR. Our aim in relation to the GDPR (legitimate interest) is the improvement of our range of products and of our web presence. Since the privacy of our users is important to us, user data will be anonymized. The user data is kept for a period of 26 months. You may prevent data recording by Google Analytics by clicking on the following link. An opt-out cookie is set which prevents the future recording of your data when visiting this website:

Deactivate Google Analytics for this page
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Google Maps
This website uses maps of Google Maps. Google Maps is a service provided by the company Google, Inc. (USA). The maps are integrated by a server connection with Google in the USA, whereby it is to be assumed that requests are stored by Google. You can find further information about the Google Privacy Policy at https://policies.google.com/?hl=en

Google Fonts
This website uses external fonts by Google Fonts. Google Fonts is a service provided by the company Google, Inc. (USA). The fonts are integrated by a server connection to Google in the USA, whereby it is to be assumed that requests are stored by Google. You can find further information about Google Fonts FAQ at https://developers.google.com/fonts/faq#what-does-using-the-google-fonts-api-mean-for-the-privacy-of-my-users or, respectively, in the Google Privacy Policy at https://policies.google.com/?hl=en

YouTube
This website contains at least one plugin of YouTube, property of Google Inc., which is Headquartered in San Bruno/California, USA. When you visit a page of our website equipped with a YouTube plugin, a connection to the servers of YouTube is established. In doing so, information about which particular page of our website was visited by you it is communicated to the YouTube server. If, on top of that, you were logged into your YouTube account, you would enable YouTube to directly assign your surfing patterns to your personal profile. You may undo this possibility by logging out of your account first. You can find further information on how your data is collected and processed by YouTube in the privacy guidelines at https://www.youtube.com/t/privacy_guidelines

Newsletter
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. In order to be able to address you personally, we also process voluntary information about your name. As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration. You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: ffccrystlmnkyscm. We will immediately delete your data in connection with the newsletter dispatch.

Your Rights
In principal, you have the rights of access, rectification, erasure, restriction, data portability, withdrawal and objection. If you think that processing your data violates data protection law or that your rights under data protection laws have been violated in any other way, you may complain to the regulatory authority. In Austria, this is the Data Protection Authority.

You can reach us at this contact:
crystal monkeys GmbH
Am See 71
5310 Tiefgraben am Mondsee
Austria
E-Mail: office@crystalmonkeys.com

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